Classy Amusement and Vending

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WARRANTIES AND RETURN POLICIES

Used Game Warranty

All used games are sold “as is” with no warranty expressed or implied, unless otherwise stated. After the machine leaves our warehouse, we are not responsible for any damage that may occur. When arranging shipping, make sure with carrier that your purchase is insured for the full replacement cost of the item. We encourage customers to check for damage at the time of delivery, and be sure to note it on the carrier’s Bill of Lading. The games are thoroughly checked out by our highly qualified technicians before they are shipped. In the event an item would arrive in non-working condition, customer should call us immediately and we will attempt to diagnose the problem and provide phone and parts support as is necessary and stated within our warranty policy.

Free lifetime technical support is always accessible to our customers by phone, fax, or e-mail, for as long as the original purchaser owns the product.

60 Day Pre-owned / Refurbished Product Limited Warranty

Our 60-Day Pre-owned / Refurbished Limited Warranty covers telephone diagnosis and repair, parts and in-shop labor on any problem that you might have on all Pre-owned merchandise (see below for exceptions) for the first 60 days (30 Days for all Commercial and Non-Profit clients) after the purchase is received by you, with these specific exceptions:
  1. Product and/or product parts found to be defective must be shipped or brought back to our shop at customer's expense for any warranty work to be performed, or customer can elect for us to provide on-site repair work at the customer's location, with customer picking up all labor costs. All warranty work performed at our location is performed at our expense (parts and labor).
  2. Customer is responsible for shipping of the game or game parts, and setup or reinstallation of parts after warranty work is finished.
  3. We cannot be held responsible for damage to game due to improper installation and/or usage.
If your game should ever require on-site service, we usually can locate a qualified technician with a two week period or less.

New Game Warranty

All new merchandise carries the original manufacturer’s warranties. If it is determined that an item is covered under warranty, the defective parts or products must be returned before replacement parts or products can be sent out.

Note:

While some customers enjoy repairing their products themselves, it is not recommended unless you are very comfortable with the work you are about to perform. Any warranty work done must be performed by us or our agents, and the work to be performed must be approved by us first. The warranty does not cover any expense or work performed by you or any other game repair person unless approved by us first. Classy Amusement & Vending, Inc. is not responsible for costs of repairs if any work is performed on game by anyone other than ourselves or our agents. Any work performed on the product by you or by another repair person not authorized by us first in writing is your full responsibility, and will void your warranty. All sales final; no refunds or exchanges unless approved by authorized agent of Classy Amusement & Vending, Inc.  

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